Return & Refund Policy

1. Eligibility for Returns +

You may request a return if the product is damaged, defective, or incorrect. The request must be made within 7 days of delivery. The product should be unused and in original packaging.

2. Non-Returnable Items +

Opened or used tea products, consumable goods, and items without original packaging are not eligible for return.

3. Return Process +

4. Refund Policy +

Refunds are processed within 5–7 working days after inspection. Amount will be credited to original payment method or bank account (for COD orders).

5. Replacement Policy +

We may offer a replacement for damaged or defective products depending on availability.

6. Cancellation Policy +

Orders can be cancelled within 12 hours of placing. Once shipped, cancellation is not possible.

7. Contact Information +

Email: Info@redqueentea.com
Phone: +91 6351457179